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Articles On:
Feedback
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Collect, organize, and act on customer feedback.
Articles (8)
Collect Feedback
Collecting feedback is the core of FeatureShark. There are several ways your customers can tell you what they need, and everything funnels into your feedback bo...
77 view
Aug 14, 2026
Organize Boards And Categories
Boards and categories keep your feedback tidy so you and your team can find what matters.
84 view
Aug 14, 2026
Manage Statuses
Statuses tell everyone — including your customers — what is happening with a piece of feedback. They are the core of your triage and prioritization workflow.
75 view
Aug 14, 2026
Use Tags
Tags are lightweight labels you can attach to feedback to mark themes, initiatives, or anything else that doesn't fit a board or category.
38 view
Aug 14, 2026
Customize Feedback Fields
By default, feedback has a title and description. Custom fields let you capture exactly the information you need when someone submits feedback.
30 view
Aug 14, 2026
Upvotes And Voting
Upvotes are how customers show support for an idea without submitting a duplicate. They give you a clear, quantitative signal of what people actually want.
39 view
Aug 14, 2026
Public Feedback Portal
Your public feedback portal is the customer-facing page where visitors can browse, search, upvote, and submit feedback. It's the front door to your product road...
36 view
Aug 14, 2026
Moderate And Merge Feedback
As feedback grows, you'll need to keep it clean: mark spam, merge duplicates, and keep the signal high.
37 view
Aug 14, 2026